Issue - meetings

The report is received, the recommendations noted and a further report is to be presented to Cabinet in due course.

Councillor Lane, as Chair of Overview and Scrutiny 3, presented the report to Cabinet. He felt it had been a good piece of work and described the methodology leading to the 18 recommendations for improvements to the services. He then pointed out that many of the recommendations were already being addressed and welcomed the budget allocation for the new queuing system in the One-Stop-Shop.

Councillor Beardsworth complimented the Committee on the comprehensive report and passed on her thanks to those involved.  She welcomed the fact that many recommendations were now being implemented.

Councillor Church drew attention to the reference in the report to the Registry Office, which was a Northamptonshire County Council responsibility and had been found to be ‘small, cluttered and unwelcoming’.  Councillor Lane was asked to ensure that Overview and Scrutiny submitted the report to all those listed in its recommendation 16, including the County Council.

RESOLVED

That the report be received, the recommendations noted and a further report be made back to Cabinet in due course.