Decision details

Customer Feedback Annual Report 2008/09

Decision Maker: Cabinet

Decision status: For Determination

Is Key decision?: No

Is subject to call in?: Yes

To receive volume and trend analysis on customer feedback received during 2008/09 and to note actions being taken.

The contents of the report are noted as is the work in progress to improve complaints handling.

Publication date: 10/09/2009

Date of decision: 09/09/2009

Effective from: 16/09/2009

Accompanying Documents: