Issue details

Customer Feedback Annual Report 2008/09

To receive volume and trend analysis on customer feedback received during 2008/09 and to note actions being taken.

Decision type: Non-Key

Decision status: For Determination

Decision due: 9 Sep 2009 by Cabinet

01.09.09 Cllr Woods

Lead member: Councillor Anthony Woods, Chair of Audit Committee, Deputy Chair of General Purposes

Contact: Marion Goodman, Head of Customers and Cultural Services Email: cdoran@northampton.gov.uk Email: mgoodman@northampton.gov.uk.

Consultation process

N/A

Consultees

Customer feedback has been sought in the analysis of the report.